Daily Herald Review – Etiquette for Everybody

Etiquette a skill that will benefit kids into adulthood

Chelsey Boutan from the Daily Herald writes about how etiqutte can benefit children into adulthood and features Etiquette For Everybody teachers and etiquette experts, Patt Karubus and Kathy Strickland. Etiquette for Everybody focuses on giving parents valuable advice to compliment what they are teaching their children. Etiquette for Everybody is based in Lisle IL and provides etiquette classes for children, teenagers and adults

“Karubus and Strickland said it all comes down to teaching your children three things: respect, consideration and kindness.”

To read more follow the link http://www.dailyherald.com/article/20121128/entlife/711289920/

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Get Great Results from Your Business E-mails: 5 Tips to Keep ’em Snappy

Your shoes are polished, the PowerPoint presentation was impressive, and the client conference call went effortlessly. Now, extend the same degree of preparation, attention to detail, and confidence to your electronic messages.

Unfortunately, most of today’s e-messages do not live up to professional standards.

Hectic and hurried lives often don’t allow for a thorough review of written correspondence before pressing “send.” Yet, you’re creating an impression with every e-mail that goes out. You simply can’t afford to pass along misspellings, vague details, and confusing intentions, no matter how busy or distracted you are.

Give these quick tips a try, and impress others with precise, laser-focused messages:

#1: Subject Lines Must not Read Like Spam…

The title often dictates whether or not your e-message is opened and read.

  • Give consideration to the headline, making it important and compelling to recipients, not irrelevant and spam-like.
  • Change the subject line if the e-mail has been back-and-forth many times, and the conversation has drifted to other topics.

#2: The Best Messages are Short and Sweet…

Less is more! Be kind to your readers and respect their time by sharing everything they need to know and nothing they don’t.

  • Tell who, what, where, when, why, and how.
  • Write concise sentences, and use bulleted lists and short paragraphs for reader-friendliness.

#3: Catch Mistakes Before They’re Public…

A sloppy e-mail filled with misspelled words and bad grammar insults the receiver and is a negative reflection on the sender.

  • Use the spell-check feature. It will help you avoid embarrassment.
  • Read the e-mail again to reveal grammatical errors and, if it’s a particularly important message, have a fresh pair of eyes look it over.
  • Be sure intended attachments are actually attached!

#4: Business E-Mail or Business Letter: Both Reflect on You…

An appropriate amount of formality and good communication in a business letter shows respect and consideration for correspondents. E-mail should send the same kind of respectful message.

  • Electronic messages are legal documents that can be admissible in court.
  • Avoid incriminating or bad-mouthing other people.
  • Steer clear of emoticons (those silly little “faces”) and abbreviations such as IMO (“in my opinion”) and BTW (“by the way”). They are too informal and vague for business communications.
  • Simple fonts and colors rule! Many e-mail systems will turn fancy or funky styles into gibberish.

#5: Be a Thoughtful Receiver of E-mails…

Having consideration for the sender is as important as being respectful of the receiver.

  • Respond within 24-48 hours. If it’s impossible to send a thoughtful response within this timeframe, let the sender know when they can expect a reply.
  • Be courteous and acknowledge receipt by shooting off a simple “Thanks” or “Got it” to the sender, if the e-message does not require an answer.

For more answers to your business e-mail questions, check out:

About.com on e-mail etiquette:


E-mail Etiquette:



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7 Quick Tips to Help Kids Mind Their Table Manners

Even when kids grow up around people who use good manners, knowing and understanding good behavior does not necessarily translate into practicing it!

But don’t give up. Always use your own best table manners around the family and out of the home, and you’ll achieve a big payoff—your children will develop a strong foundation which will serve them well for the rest of their lives.

To support your everyday good examples, we offer the following tips for encouraging good table manners and discouraging bad ones.

By reinforcing proper etiquette with repetition and gentle corrections, you’ll be on your way to your own Happy Meal!

1.  She won’t sit still at the table.

Consider offering an incentive. You want your child to sit for half an hour at the table, but she only makes it through 10 minutes before starting to slide around and off the chair and then touring the dining area. Think about a dining-related reward that encourages your child to sit longer. For instance, sitting quietly for 30 minutes earns a trip to the ice cream shop. It’s easiest to change behavior in small steps. Explain she will need to start by making it through 10 minutes, then 15, and so on, to the magic number of 30.

2. He’s still in pre-school and doesn’t understand.

Ask your children’s librarian for a good book on table manners, geared to your youngster’s age. Then, read the book at bedtime or naptime. During meals, refer to the characters in the book, helping your child understand how he can behave just like them.

3. She won’t take her eyes off the TV and pay attention to the meal or the conversation.

Oh, my. Turn off the television! Eliminate electronic distractions during meals, including phone calls. If a phone rings, either let it go to messaging or designate the person who answers it. It’s a good idea to ban books and toys (and pet cats) also.

4. I have to remind him continually about his table manners.

Here are two helpful actions you can take: First, use one-word shorthand terms when behavior is slipping. For instance, “elbows” can be code for “Take your elbows off the table.” “Napkin” can signal “Remember to put your napkin in your lap.” Second, acknowledge your child’s good manners: “You’re doing a great job passing the food bowls around the table.” “We’re having dessert, and you’re still sitting up straight in your chair without wiggling!”

5. He insists on letting everyone know what foods he doesn’t like.

Start an “I like one thing” ritual. At each meal, everyone (not just the complainer) mentions one good thing about the meal. It might be “I like having chocolate pudding for dessert,” or “I like the pot roast,” or even “I like getting to sit next to Uncle Joey.”

6. She chews with her mouth open and washes down her food with milk.

Try putting a mirror in front of this child at mealtime. It may bring home the point. A word of caution: Be careful not to draw so much attention to this behavior that it takes over the meal.

7.  Kids can be pretty amusing with their burping contests and spoon-on-the-nose tricks.

Do your best to avoid laughing at rude behavior that seems funny at the time: burping, slurping, blowing bubbles in milk. Always correct this behavior in a quiet, serious voice.




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Dog Park Etiquette 101

this dog wants to go to the park

"I'd rather be playing at the dog park!"

Do you and Fido spend time at your local dog park? Are you both enjoying a great experience?

In any social situation, having good manners means that common sense and respect for others guides our behavior. In the case of a dog park, you are responsible for your dog’s polite behavior as well as your own. Make sure that the chance of Fido picking a fight with Fifi is as unlikely as you initiating a fistfight at the gym.

Basic kindness and consideration at the dog park:

Health Considerations

Be careful not to pass along disease or parasites.

  • Pups less than 4 months old (they won’t have had all their shots) or an unvaccinated dog can infect other pets.
  • A sick dog in the park can be as infectious as a sick child in a classroom.
  • Have fun at home with your female pooch if she is not spayed and is in season.

Your Dog’s Temperament

Not all humans like a crowded, noisy party, and not all canines love a very busy dog park.

  • If Chumley is a bit of an introvert, go to the park at a quiet time of day.
  • Make sure your dog is having a good time. If Chumley is fearful or anxious, it’s not kind to stay longer at the park just because you think he should be having fun.

Dog Park Rules

Just like public swimming pools, dog parks have their own sets of rules.

  • Check the rules of each park you visit, and follow them.
  • Always close the doors of gated parks when entering or leaving.

Paying Attention Sidesteps Trouble

Keeping a close eye on Fifi helps you catch potential problems early on.

  • Mobile phones distract attention from what is going on with the dogs.
  • Young children can drag your attention away from your pooch, and they may be at risk in an environment where all the dogs may not be as tolerant and loving as Fifi.
  • It’s best not to smoke or eat while at the dog park. Cigarette butts and food wrappers are tempting treats to dogs, but bad for them.
  • Leave your pet’s treats at home. You may want to bring a bottle or dish of water for your canine friend.
  • While Fifi may be the perfect canine citizen, other dogs can be bullies. Watch to make sure other dogs are not picking on her, and that she’s not picking up bad habits. It is not cute or funny when your dog bullies and dominates others. Correct this behavior immediately.

Dogs Behaving Badly

Always keep in mind that you are responsible for your dog’s behavior. At the dog park, help Fido learn how to get along with other dogs.

  • Fights in the dog park often begin when owners fail to pay attention to doggy body language.
  • Boisterous greetings: Leo the Labrador greets everyone by jumping up to face level and giving wet kisses; he doesn’t know it’s inappropriate behavior. He can frighten shy dogs and people, too, unless you teach him otherwise.
  • Be cautious about taking advice from other park patrons who are not dog professionals.

Humans Behaving Badly


  • The number-one dog park complaint is owners who fail to pick up after their dogs.
  • Leaving a dog pile for others to pick up is rude in so many ways: not only do you endanger the shoes of your fellow dog-owners, this lack of simple courtesy can spread disease and parasites among the dogs.
  • People catch on to poop evaders right away. Don’t be a Poop Pariah.

Safety First

  • Check to see if there is a knowledgeable human on staff to supervise the park. Most parks will not have this, but if there is someone, it’s a bonus.
  • When you notice potential problem dogs and situations, walk faster to keep your pet’s attention and move further away.

For more information about safe and happy use of dog parks, you’ll find a detailed and helpful article on the ASPCA website at http://www.aspcabehavior.org/articles/58/Dog-Parks-.aspx.

If you take appropriate precautions and follow posted rules, you and Fido will have a peaceful day at the park. You and others will appreciate your polite playground pooch!

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Mind Your Mobile Manners

What are the top three rude behaviors as reported by Americans when it comes to using mobile communication devices?

According to the latest survey sponsored by microprocessor developer Intel, the most aggravating misbehaviors have remained the same from 2009 to 2012:

  • Texting or typing while driving (77%)
  • Talking loudly during phone conversations in a public place (64%)
  • Having the volume too loud in a public place (55%)

Additionally, 81% of those surveyed believe that mobile manners are worse now—up from 75% in 2011.

Mobile devices have been with us only since WiFi was integrated into computers in 2003. We can draw parallels to the development of the automobile in the early 20th century.

Growth in the popularity of automobiles led to regulations that addressed safety first, polite behavior second. Manners had to be introduced as the need for them cropped up: Stop signs and traffic lights regulated whose “turn” it is to go; speed limits reclaimed the right of pedestrians in the road. Eventually, we ended up with the “Rules of the Road” and penalties for breaking driving laws.

Early regulation of mobile device behavior is in line with those rules of the road. States, cities, and counties are passing legislation on the way mobile devices may and may not be used while driving. These rules are aimed at preserving the safety of all: drivers, passengers, pedestrians. The finer rules that must develop for mobile behavior are still being formed.

Like most manners, mobile etiquette arises from people becoming aware of those around them and then choosing simply to be polite. We don’t need a police officer to tell us that a loud phone conversation with crude language conducted at Starbucks or in line at the supermarket is bad manners and offensive to those around us.

The Pew Research Center reports that 77% of us own computers, 44% own smart phones, and 18% own a tablet. Ten percent of us own all three! According to the latest Intel survey, fully 92% of adults wished that people practiced better mobile manners in public. Will that 92% who long for mobile device civility begin to practice it themselves?

Anna Post, of the Emily Post Institute, notes that, “The premise of etiquette and how we socialize with one another is not a new concept. Whenever we interact with another person directly or through the use of mobile technology, etiquette is a factor.” She offers the following tips to establishing our mobile manners:

  • Practice what you preach. If you don’t like others’ bad behavior, don’t engage in it.
  • Be present. Give your full attention to those you are with, such as when in a meeting or on a date. No matter how well you think you multi-task, you’ll make a better impression. [Psychological studies suggest you’re more efficient and effective when concentrating on one job at a time, rather than when multi-tasking.]
  • The small moments matter. Before making a call, texting, or e-mailing in public, consider if your actions will impact others. If they will, reconsider, wait, or move away first.
  • Talk with your family, friends, and colleagues about ground rules for mobile device usage during personal time.
  • Some places should stay private. Don’t use a mobile device while using a restroom.

Mobile etiquette is a simple extension of social etiquette. We do not have to learn new lessons; we simply need to adapt the old rules to this new technology.

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